Frequently Asked Questions
Looking for answers about DTF transfers, turnaround times, artwork requirements, or production workflows? You're in the right place.
Who are your DTF transfers best suited for?
Our transfers are designed for production environments — including print shops, apparel brands, and brokers that need speed, consistency, and reliable turnaround.
How do I place an order?
The fastest way to place an order is directly through our website. You'll have access to real-time pricing, quantity discounts, account history, and order tracking.
For custom apparel, embroidery, or special requests, email us with details including artwork, sizes, quantities, and garment styles.
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Do I need a wholesale account?
Wholesale accounts are available for customers with valid Sales Tax Exemption documentation (such as an ST-5).
Once approved, you'll receive tax-exempt status and access to discounted pricing tiers. Be sure you're logged in to see correct pricing at checkout.
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How fast is your turnaround?
Orders placed online (DTF transfers, vinyl, and supplies) before 2PM EST are typically printed and shipped the same day.
Custom apparel, embroidery, and larger production jobs are generally completed within 5–7 business days after proof approval and payment.
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Why are your DTF transfers faster than others?
Our Instant Peel transfers are built for production:
- ✔ Press at 260°F for 6 seconds
- ✔ Instant peel — no cooldown required
- ✔ No second press needed
This reduces total production time and increases output per hour — especially for high-volume shops.
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Do your DTF transfers require a second press?
No. Our transfers are instant peel and require no second press, saving time and simplifying your workflow.
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What fabrics do your transfers work on?
Our DTF transfers are designed for cotton, polyester, and blends — including high-bleed and performance fabrics.
Our lower press temperature (260°F) helps reduce dye migration and ghosting on sensitive materials.
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Will my reorders match previous orders?
Yes. We use independent color profiling across our production lines to ensure consistent results — regardless of where your order is produced.
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Does artwork quality matter?
Yes — significantly. DTF printing can only reproduce the detail that exists in your file.
Low-resolution artwork will not improve during printing — it will only become more noticeable.
👉 Learn more about DPI and image quality
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Do you offer tools to help prepare artwork?
Yes. We provide tools and resources to help you clean up artwork, create gang sheets, and prepare print-ready files.
👉 Visit our Software & Resources page 👉 Or check out tutorials on our YouTube channel
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How do I create a gang sheet?
You can use our tools or your own design software to create gang sheets for efficient printing.
If you're unsure, we provide guidance and tools to help streamline the process. Each DTF product page has our automatic Gang Sheeter built in
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How will I know when my order is complete?
You'll receive an email notification as soon as your order is completed or shipped. Be sure to check your spam folder if you don’t see it.
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Can I pick up my order after hours?
Yes. Send us a message with your order number, and we can arrange secure pickup.
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What makes JDC different from other DTF providers?
We don’t just produce transfers — we build systems for production environments.
- ✔ Faster press times (6 seconds)
- ✔ No second press required
- ✔ Consistent reorders across production lines
- ✔ Multi-location production for faster turnaround
- ✔ Built for high-volume shops, brands, and brokers
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Where can I find your policies?
Refund Policy | Privacy Policy | Terms of Service | Shipping Policy | Subscription Policy
